Immexa Hub Support | XQ Systems

Who can use this app?
Immexa Hub is for authorised staff and management users of the Immexa system. It is not a public client app and does not provide public account registration.

About Immexa Hub

Immexa Hub is the mobile operations app for Immexa. It helps authorised team members manage selected day-to-day workflows from a phone or tablet while the main Immexa system remains the source of truth for client and matter records.

AppointmentsView calendar activity and staff-specific appointment information from Immexa.

Receipt captureCapture or attach payment receipts and sync them to the correct client record.

Tasks and approvalsReview mobile handoffs, task updates and approval items according to user role.

Calls and handoffsSearch client records and keep operational activity aligned with the Immexa backend.

Signing in

Use the staff account provided by your organisation or Immexa administrator.
Confirm your role has mobile access enabled for Immexa Hub.
If your password or account access is not working, contact your administrator or XQ Systems support.

Troubleshooting

Cannot sign in: Confirm your staff account is active and your role has mobile access enabled.
Receipts do not sync: Check internet access. The app may hold items in the offline queue until the Immexa backend is reachable.
Camera access denied: Open device settings and allow camera access for Immexa Hub.
Appointments not visible: Confirm the staff filter is set to the correct staff member or view.

Contact

Technical support
Email: support@xqsystems.com.au
Website: xqsystems.com.au
Privacy: Immexa Hub Privacy Policy

For client matter decisions, professional advice, billing decisions or internal business approvals, contact the authorised Immexa administrator or responsible practice manager.